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Feedback Form

Pakistan International Airlines is committed to provide the highest standards of service to its passengers. We believe that feedback plays an important role in helping us to identify the needs and expectations of our customers. We invite you to convey any observations / suggestions that you may have. Thank you for taking the time to share your thoughts with us.

Personal Details (Optional)

PNR or Ticket Number (Optional)

Ticketing & Reservation*

Call Center Experience*

Airport Check-In Experience*

Airport Staff*

Departure Lounge Facilities*

Baggage Handling*

Cabin Ambiance/ Cleanliness*

Seat Comfort*

In-flight Entertainment*

In-flight Reading Material*

In-flight Announcement*

Food & Beverages*

How do you rate your overall experience with PIA?*

Would you recommend PIA to your family & friends?*

Would you like to receive updates regarding PIA’s upcoming Destinations & Discount Packages?*

How would you like to receive updates?*

Would you like to appreciate any of our staff in particular?

Your Comment/ Observation (if any)